Dabs.com are a internet based retailer for technology goods. The prices are usually pretty good.

I placed an order on Wednesday evening at 17:20 for 5 in stock items, the goods arrived 21 hours later on a standard delivery.

So the supply chain management seems to working just fine.

So that’s the good news, one of the items was a Bgrade iPod, its was a good price (read cheap) and described as “scratched”.

A better description would be “not working at all”, but its Bgrade you takes your chances.

I tried to use the online returns on my account to start the returns procedure, but I always end up on a Dabs.com error page.

I have e-mailed them using their web form, so lets see what happens. I really hope the returns process goes as smooth as the ordering process.