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Archive for April 17th, 2007

Dell Telephone Technical Support Review Tuesday, April 17th, 2007

Posted in Blog Entries, Consumer Reviews, DELL, Dell Technical Support Review | 2 Comments »

I had a faulty LCD Panel on a 2 Year old Dell Latitude D610.

I gathered all the useful information from my remote user, I then placed the call and got an engineer commited to coming to site to replace the LCD (on next business day support).

The call took about 15mins.

So well done Dell, that level of service meets my expectations of your service.

Link: http://www.dell.co.uk

Colin DiPonio

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