Archive for June 14th, 2007

When Dell’s Go Bad Thursday, June 14th, 2007

 

I am responsible for keeping 250 PC’s up and running 24/7. Every single one of those PC’s is a Dell

So I can share with you the most common problems I have encountered and give you some advice on how to deal with it.

Remember chances are you will never have a problem with your Dell but if you do:-

In no particular order

1) Faulty Memory: Run the diagnostics from the Dell CD, Try re-seating the memory, try swapping the memory simms about. Try new memory.

2) Faulty Hard Disk: At the bios screen hold down Contol-Alt and Press D. This will perform a quick diagnostic test. If it fails contact Dell Technical support immediately. If your hard disk is making a loud clicking noise. Backup immediately and contact Dell Technical support.

3) Faulty Heat Sink or Fan: If your PC’s fan is unusually loud like Hoover loud your heat sink or fan cant keep the system cool enough. Contact Dell Technical support.

4) Motherboard Problems: In the picture below I have circled 4 Capacitors. Notice the first one is totally flat but 2,3 and 4 all all raised. Those capacitors are faulty and would cause the system to blue screen and eventually die.

cap

Tip: Always get 3 year warranty with Dell equipment as all the above items would be covered.

Tip: check out Dell’s Support Forums: Link http://www.dellcommunity.com/

If you would like to add to this article do so in the comments.