Well I got all geared up to fight my customers Spyware/Malware attack.

It was a Smitfraud variant I located a rather nifty removal tool.

Link: http://siri.geekstogo.com/SmitfraudFix.php

I did some reading about the manual removal process just incase this infection was a new variant that the removal tool could not deal with.

I also took some time to update my mini arsenal of Anti-Spyware tools.

Sysinternal tools like Process Monitor and Autoruns amongst others.

Link: http://www.microsoft.com/technet/sysinternals/default.mspx

I also discovered a good online video from Mark Russinovich creator of Process Monitor called Advanced Malware Cleaning that was pretty good and worth watching. (1 hour long).

Link: TechNet On-Demand Webcast- Advanced Malware Cleaning

I  spent more time preparing than I did actually removing Smitfraud as the removal tool worked flawlessly.

With Spyware/Malware problems you can never be too prepared.

I have never lost a computer to Spyware/Malware however I have come close a few times. In this case I was lucky having the removal tool at my disposal.