I recently received a PC from Dell that had significant cosmetic damage.

Clearly the damage was caused in transit. I knew Dell would help me out.

They offered me a 10% Discount or to replace the machine. I elected to replace the machine as I sell the equipment to my clients.

The machine was a standard:-

Dell Optiplex GX745 USFF (PentiumD 3.0Ghz)

The are replacing it with a

Dell Optiplex GX745 USFF (Core 2 Duo E6700 2.66Ghz)

That’s a significant bump up in terms of chip technology.

So every cloud has a silver lining.

So that’s twice this year I have been the beneficiary of a specification bump when a machine needs to get replaced. It does help to take the sting out of having a problem computer. 

Thanks Dell