Archive for August 29th, 2007

5 Tips for surviving without Broadband Internet Access Wednesday, August 29th, 2007

My Internet connectivity problem has miraculously fixed itself. I am now back on line.

Backstory: Permanent Link to Even I.T Guys have I.T Problems

Just in time I see - iTunes in the UK now offer TV Shows. The future is nearly here.

I have had patchy Internet access for about 4 days. Seriously you don’t appreciate something until it’s gone.

Tip1: Always have access to an analogue Dial up connection so if the worst comes to the worst you can use dial up. 56k is a nightmare but if it’s all you have….

Tip2: A windows mobile phone can be a life saver, I just managed my e-mail from my phone for the duration. I use a Orange SPV M3100 running Windows Mobile 5.0 so I could manage my e-mail with relative ease.

Tip3: Do everything you can to help out the technical support helping you. Stop moaning and just jump through the hoops.

Tip4: If the Internet is crucial to your living have a plan B. Mine was to move in with one of my clients. Those lucky people.

Tip5: if your ISP offers “Enhanced Care” on your account get it, as your issues will be escalated and typically a guaranteed fix in about half the time. That time still works out at 20 hours.

My ISP offers “Enhanced Care” at 120 pounds per year. 

I am not going to follow that advice, I have a few telephone lines coming into here so I am going to Broadband enable another line with another ISP to create redundancy that way.

I am now off to download the entire Internet onto one floppy disk just in case this ever happens again.

If you have any other tips for surviving without Internet access use the comments.