When Norton Anti-Virus Corporate 10 goes bad.
I have been fighting tooth and nail all morning getting Norton Anti-Virus Corporate 10.0 uninstalled on 20 PC’s.
15 were fine, but 5 chose to fail having their uninstall roll back.
The installers inbuilt repair option did not work. Likewise Installing on top of the current version made no difference.
Symantec provide users of their consumer/home products with automated removal tools for bad or corrupted installs. However Corporate users get 3 or 4 pages worth of registry hacks that have to be done manually key by registry key.
Out of desperation I followed the instructions in one of the documents and it took nearly 40 minutes to clean up one machine by hand.
The link below is for the various manual removal procedures for the Corporate version.
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2002031914291648
If anyone knows a better way to remove this product let me know (use the comments).
November 9th, 2007 at 12:01 am
What is anyone doing using Norton antivirus software? It’s bloatware. The number of people who complain to me about it. For individuals and SMEs I highly recommend AVG from Grisoft. It’s much lighter in weight, users don’t notice any slow downs, less strange goings-ons, and it’s a lot cheaper too, and arguably better at detecting and removing viruses. (Go to free.grisoft.com for a free no-catch download for personal use). They do the whole central admin thing for administrators.
I wish I could tell the world not to use Norton. The only good thing they make is Ghost.
November 9th, 2007 at 12:27 pm
Hi Gary
I agree the consumer products should be avoided at all costs.
The corperate products have a better reputation, but I now given up on symantec all together.
They could give me free products and I would still not use them.
Colin