Archive for February 8th, 2008

A Mini Farce trying to order a PC at Dell Friday, February 8th, 2008

 

I placed an order online on Friday 01-02-2008 for a Dell XPS 420

Now I have had a busy week with Children being born, Networks being installed, so I wasn’t in a mad rush for the PC.

So  I thought I wonder how my XPS 420 Order is progressing.

So I email my account manager (Paul A McBride), I instantly get an Out of Office message from him.

Contained in the Out of office email is the e-mail address of another contact at Dell. This Chap is Called Patrick Furlong

So I email Patrick asking for an update on my order only to receive an Out of Office from him as well.

But in this Out of Office it contained the details of yet another person Fiona Lacy.

So just for her hell of it I email her and ask for an order update.

I haven’t heard anything from Fiona.

If anyone at Dell can find out what is going on I would appreciate it.

The web order reference number is 292774

Right now I should be telling the world how Great the Dell XPS 420 is.