Archive for May 27th, 2008

Can home users buy from the Dell Business Web Site? Tuesday, May 27th, 2008

 

A Common Question about buying from Dell.

The quick answer is yes.

When you visit the Dell Website after you select the type of computer you are interested in (Laptops, Desktop, Servers Etc) the very next question is: are you a home user or a business user?

There are some subtle differences between the two channels (home and business).

Example:-

Home users are shown the price including VAT, A business user see’s the price excluding VAT.

Next up is Distance Selling Rules.

These apply to home users but not business users. So a home user can return the PC within 14 days for a full refund.

Link: http://www.businesslink.gov.uk/bdotg/action/layer?topicId=1074033669

Tip: Evaluate everything in the range regardless of the home or business label Dell place on it.

Tip: The warranty options are not consistent throughout the various ranges. Some of the business computers come with 3 years on-site as standard, the home offerings typically do not.