Google have updated their easy to read guide “Making the Most of your Content”.

It comprises a 13 page PDF that explains in easy to understand language some of the more complicated aspects of what Google does with your content in their search engine.

Ideal for anyone who has an interest in these things.

The last page is a Glossary explaining all the terms like Crawling and Page Rank.

Link: http://www.google.co.uk/intl/en/press/files/webmaster-guide-en.pdf

I got a phone call yesterday from Dell.

They wanted more background information on a couple of recent posts. Specifically.

Permanent Link to Dell Technical Support Review June 2008

Permanent Link to That XPS M1210 Died

They haven’t finished their investigation yet but I do applaud them for making contact and getting involved.

The Wall Street Journal do a decent piece on their frankly bizarre relationship.

The Microsoft story is pretty amazing. One of the most interesting business books I ever read was Hard Drive: Bill Gates and the Making of the Microsoft Empire by James Wallace and Jim Erickson.

All the really juicy stuff happened long ago (1980). But one or two swift moves saw them take over the world. You would be amazed at how much luck played a big part in all of this.

Link: http://online.wsj.com/article/SB121261241035146237.html