Dell were alarmed by a couple of posts I published  recently in my dealings with Dell Technical Support.

Permanent Link to Dell Technical Support Review June 2008

Permanent Link to That XPS M1210 Died

Jamie (from Dell) contacted me and we discussed at length my posts and my experiences in dealing with Dell Technical Support.

After 3 long telephone calls over 3 days we finally reached an amicable resolution.

I have updated each of the posts above with the outcomes.

I would like to thank Dell for taking the time to investigate each issue.

Link: www.dell.co.uk

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