Archive for June 18th, 2008

Dell and those pesky Vostro Keyboards Wednesday, June 18th, 2008

I wrote a post about this issue on 6th May 2008. (See here).

However…

Two chaps on this link purchased Vostro Laptops within the last 7-10 days only to receive their Vostro’s with this known problem (as pictured).

Hopefully this is just a faulty batch and is relatively isolated.

So if you are affected by this issue follow the link below or contact Dell.

Link: http://direct2dell.com/smallbusiness/archive/2008/05/08/europe-vostro-keyboard-issue-what-we-re-doing.aspx

When you can’t set the optimum resolution for your display. Wednesday, June 18th, 2008

display

I was deploying a Windows XP based Dell Optiplex GX755 with a Dell 17″ E173FP monitor.

Now this machine had installed an ATI 2600 video card but I just could not get it to set the monitors optimum resolution of 1280×1024.

When I did I could scroll up and down and the entire screen moved with it.

I tried installing the E173FP monitor inf from www.support.dell.com

Windows XP would not install it saying the one I had was good enough.

Tip: To find out your monitor model number go into the on screen display, you can access this from a button on the front on your display.

The ATI Catalyst Control Center wasn’t much use either as this did the same thing.

Tip: Now over the years I have encountered this problem and have always been able to resolve it by re-installing the video card drivers. This must force the re-detection of the display at some lower level and once again this resolved the problem.