Just an observation really.

I had a conversation with a client who was experiencing problems with their Nvidia based Dell laptop.

It’s quite difficult to explain to clients that it’s  really Nvida that created the problem but clients just see a Dell Logo and blame Dell.

I understand why customers think like this but I guess I am just saying to Dell, this is hurting your brand.

My client is a Director and his company has 80 Dell computers on site. So when he tells me he doesn’t want another Dell Laptop it’s kind of serious.

I did my best to redistribute blame and there are other choices for example a Dell with a ATI or Intel based video subsystem.

The irony is the market leader HP sufferers exactly the same issues with their affected  Nvidia based laptops.

Nvida has a lot explaining to do.

This entry was posted on Thursday, August 21st, 2008 at 9:37 am and is filed under Blog Entries, DELL. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.