Dell have announced on their Direct2Dell blog they will be offering extended warranties for those customers affected by Nvidia GPU issues.

I have previously written about these issues here and here.

From their Post

“Dell will offer a 12-month limited warranty enhancement specific to this issue. For all customers worldwide, we plan to add 12 months of coverage for this issue to the existing limited warranty up to 60 months from the date of purchase.”

The affected Dell models are the:-

Dell Inspiron 1420

Dell Vostro Notebook 1310
Dell Vostro Notebook 1400
Dell Vostro Notebook 1510
Dell Vostro Notebook 1710

Dell Precision M2300

Dell Latitude D630
Dell Latitude D630c

Dell XPS M1330
Dell XPS M1530

Considering Nvida caused this problem Dell are taking a lot of heat for it. So are HP and the other OEMs.

Reading the comments on the current announcement this is still not considered a satisfactory solution by the majority of users. A product recall/replacement is.

Link: Direct2Dell (Comments)

Another Interesting Link on this topic: Link

Web Site analytics are painful to decode at the best of times. But one metric that is usually sound is the number of unique visitors that your Web Site gets.

Unless your web site is super sticky commercial companies rely on being able to be found in Internet search engines like Google.

I monitor and report on the web stats for several companies spread over many different business classifications. In July 2008 on average and collectively the number of unique visitors dropped by 7% and this was unusual based on the pattern of web traffic in the preceding months.

July should have been a big month as it had 23 working days compared to June’s 21. My clients are UK based so would not have been affected by the American July 4th Holiday.

So what happened:

There are two possible things happening here:

1) Google changed dramatically the ranking algorithm.

or

2) The doom and gloom in the economy has affected the number of unique visitors looking for products and services from commercial companies.

I actually think its bit of both 15% Google and 85% the economy.

At some level there is a link between consumer confidence and web traffic to commercial companies.

When you ask customers to pay $99 for an online service it better deliver.

Having to report the loss of 10% of the affected customers e-mail over a multiple day period is frankly both shocking and embarrassing for any large tech company.

I think the only way  Apple can turn this around is to make Mobile Me free for six months. Iron out the bugs then let the consumer decide at the end of the term.

As it stands. Avoid.

Link: http://www.apple.com/mobileme/status/

Finding the real news in today’s media is getting more complicated.

This is extends to tech reporting.

Check these 597 news articles about UK ISP’s sending out warning letters to music file sharers.

Link: all 579 news articles »

Check out these 299 news articles about a DNS flaw that puts every Internet user at risk.

Link: all 299 news articles »

One of these stories is important…

What is DNS? Link: http://en.wikipedia.org/wiki/Domain_Name_System

It turns names like  www.mysitewhatever.com into an ip address example 111.222.121.12

The DNS exploit allows hackers to divert your web traffic to another site without you knowing.

So you may think your on www.mybank.co.uk but you could be invisibly re-directed to a site the hackers set up to capture your data.

Typically your ISP needs to patch/update their own DNS servers as you use these to route your web traffic around the Internet.

So how do you know if you are vulnerable?

Tech Tip:

There is a DNS checker on this site (http://www.doxpara.com/)

Look for this in the right hand side of the page.

or

On this really useful site  (http://www.dnsstuff.com/)

Look for this at the bottom left:

If you find your are vulnerable send an e-mail to you ISP asking when they will patch their DNS servers to protect you.

In the mean time be extra careful. Oh and stop downloading music.

I posted here about the Nvidia mobile graphics cards that Nvidia themselves reported as "failing in the field at higher than normal rates."

Dell have now announced the list of possibly affected laptops and has issued Bios Upgrades that change the fan profile.

These include the

Inspiron 1420

Latitude D630 and D630c

Precision M2300

Vostro 1310, 1400, 1510 and 1710

XPS M1330 and M1530

What do end users need to do?

Well you basically download and install the Bios update. The change to the fan profile will probably mean the fan’s kick in earlier to keep the system cooler. Step by Step Instructions are here.

Some people have commented (on the direct to dell blog) that this isn’t really an acceptable solution.

Tip1: If you purchased one of the above laptops with only 1 years warranty I would definitely contact Dell and upgrade your existing warranty to 3 years to give you some additional protection. Upgrading the Bios can only do so much.

Tip2: Normally I would recommend installing this immediately but in the comments of the conversations below there have been some people with bios install problems. I would hold off for a couple of days then check for any known problems.

Link: NVIDIA GPU Update for Dell Laptop Owners

Other online Conversations about this topic.

Dell explains NVIDIA GPU issues, throws out BIOS updates to help

http://www.ideastorm.com/article/show/10090995/Replace_All_Faulty_Nvidia_Laptop_GPUs

http://direct2dell.com/one2one/archive/2008/07/25/nvidia-gpu-update-for-dell-laptop-owners.aspx#comments

http://search.twitter.com/search?q=dell+nvidia